Contact Us

PRODUCT SUPPORT

For inquiries regarding a product you’ve purchased, the manufacturer is typically the most knowledgeable resource.

They can provide guidance and inform you if a return is necessary. We appreciate your understanding and are here to help if needed!

View Support Links ->

LIVECHAT

Often the quickest way to make an enquiry. Simply click the chat button in the bottom right of the screen.

Please note our livechat is only on 9am-17:30, Mon-Fri and not on UK Bank Holidays. Outside those times please either complete the form or drop us an email and we will get back to you ASAP.

EMAIL

We always aim to reply within 2 working hours.

GENERAL ENQUIRIES: hello@trueav.co.uk

If your email is in regards to a return then please email operations@trueav.co.uk

PHONE

At TrueAV we’re passionate about AV equipment. For expert advice, product recommendations or general enquiries please contact us and a member of the team will be happy to help.